Buckinghamshire Musculoskeletal Integrated Care Service
Buckinghamshire Musculoskeletal Integrated Care Service (MuSIC)

Bucks physio who has shrunk waiting times and increased satisfaction lifts top award

March 29 2019

The clinical director of a Buckinghamshire service that supports tens of thousands of county residents with back and joint pain annually has been named Allied Health Professional of the Year at a national awards ceremony.

Harry Kardamilas is the consultant physiotherapist and clinical director at the Bucks Musculo-Skeletal service (Bucks MSK), supporting more than 30 physiotherapists in nine locations across the county.

The service provides high quality clinical assessment and treatment to more than 35,000 patients each year.  The service is unique, with all the physiotherapists having the ability to order diagnostic investigations including X-rays and ultrasound and MRI scans, so that patients receive the most accurate diagnosis and most appropriate treatment.

Harry lifted the trophy at the Care UK Healthcare Awards, which celebrate excellence and which are open to thousands of healthcare and support workers in services across the country.

Speaking at the awards Harry said: “I was shocked when my name was announced, I really wasn’t expecting it. I have a strong and supportive team and this award is as much for them as it is for me. We have worked together for so long we have the feel of a family. We treat 35,000 people a year, but everyone is treated as an individual and people comment all the time on the warm and friendly atmosphere at our services.

“Every member of the team has the same dedication to patient service and that means that, when people experience another injury or need additional treatment, they always ask to come back to us, which is very satisfying for any healthcare professional.”

Service manager Michelle Saunders, who nominated Harry, said: “Approximately 10 per cent of the patients we see have serious underlying problems. Harry works with the clinicians to ensure the results are relayed to patients in an empathetic and sensitive way - often delivering the news himself. To ensure every patient receives this high level of support he arranged training for the whole team on breaking bad news.

“He works with the GPs who have referred patients to us, to ensure patients receive the best treatment and continuity of care once their treatment with us is complete.”

Harry has also contributed to national healthcare policy and has been instrumental in two large pieces of research which the service has presented at national conferences. He has also led a large national trial, involving Bucks MSK and Oxford University, looking into the effectiveness of injections compared to physiotherapy exercises for shoulder impingement.

Michelle said: “Harry always goes above and beyond. He has worked on his days off to fit in with the schedule of the Acute Trust consultant and has delivered specialist spinal, foot and ankle clinics. This has not only supported patients but also local consultants and the health trusts.

“Harry has also helped to shrink waiting lists for patients by developing our ultrasound guided injection (USGI) service, by training a team to deliver injections that were previously only delivered by the Acute Trust. He is a very deserving winner.”